FAQs

There is no law to require that your legal name be the same one on the package. HOWEVER, if you package isn’t able to be delivered you must be able to prove with a piece of photo ID that you are a resident of the home the package is addressed to if you need to pick it up from a post office. We would recommend against using a name that’s not on your ID if you are ordering to to an address not on your legal ID.

For estradiol enanthate, 5mg weekly is a well established starting dose. Estradiol undecylate is more complicated and generally requires frequent blood tests to manage dosing

We do not unfortunately, but we would recommend using fixed needles insulin syringes (29-31g, 6-8mm) for MCT oil based injections and 22-25g luer lock needles for castor oil based injections.

We only accept payment in cryptocurrency (bitcoin, litecoin, monero, and ethereum). Unfortunately for security reasons we cannot accept credit/debit cards or paypal.

Our production methods meet community standards and third party lab testing shows the product to be without contaminants and at the advertised concentration.

For orders over 6 vials, or if you would like to distribute products locally, please contact us directly.

Packages are shipped without any external information that could identify the contents and international packages are shipped with obfuscated labels.

Shipping

We ship internationally from Australia to all countries with the exception of Russia, Argentina, and North Korea.

All packages are dispatched from Australia with Australia Post but international parcels are handed over to a local carrier (eg, USPS, Royal Mail, etc) for delivery.

We do not offer refunds but in cases of undelivered or damaged package we offer a free reship.

Tracking numbers are sent out automatically by Australia Post once the package is processed, this can take up to a week from when the order is placed. If you haven’t received a tracking number and it’s been over a week since your order was paid then shoot us an email.

Delivery time for Australian orders ranges from 1-6 business days while international packages take anywhere from 4-27, with most destinations being under 10 business days. For shipping international shipping estimates, check out Australia Posts’ International delivery times page.

Orders are usually dispatched withing 1-3 business days of being placed.